The portal keeps an audit log: a record of important changes, such as who changed a member, a billing option, a checkout or a portal setting, and when. It is only for admins and board members, who see Audit Log in the portal menu. Other members cannot see it.
Choose Filters to narrow the log by Category, Event, Changed By, Member Affected, and dates.
- Category opens on All except Slack messages, so routine bot posts do not bury other changes. Choose All to include them, or pick one category: Email, Slack messages, Settings & system, Members & accounts, Billing, Rentals, Checkouts, tools & shops, Reservations, Fix tickets or Volunteer. Other holds any event that has not been sorted into a category yet.
- Event lists only the events that are in the log, narrowed to the category you picked. Choosing a different category clears the Event.
Choose Show detail on a row to see what changed.
¶ Emails and Slack messages
- Email Sent: each email the portal sends to a member is recorded, with the member under Member Affected.
- Slack Message Sent and Slack Message Failed: each Slack message the portal posts, to a channel or as a direct message, is recorded from the time this was added. Older messages are not in the log. A direct message shows the member it went to under Member Affected, when that member's Slack account is linked. Show detail shows the channel, whether Slack accepted the message, the text, and under After which part of the portal sent it, Slack's message ID and, for a failure, Slack's reason.
How to read these entries:
- Sent means Slack accepted the message. Slack does not tell the portal whether anyone read it.
- No entry at all means the portal never tried to send it, for example because the member's Slack account is not linked.
- Not recorded: the private replies that only the person who typed a Slack command can see, and edits to messages that were already posted.
Other pages in this wiki say a change "is recorded in the audit log". This is where to look.
Last reviewed: October 2026