¶ Payment History and Refunds
- Login and view your member profile
- Navigate to the “Payment Methods” tab. If this tab is not visible, then you do not have transactions made through this software that can be requested for refunds
- Login and view your member profile
- Navigate to the “Payment Methods” tab. If this tab is not visible, then you do not have transactions made through this software that can be requested for refunds
- Select the checkbox for the transaction you wish to be refunded and click “Request Refund” button. Note: Only transactions marked as Paid may be refunded. Transactions still processing cannot be refunded until they have cleared.
- Submit the dialog that appears after you click the “Request Refund” button.
- Administrators will receive a notification about this refund and review it within 7 days.
- If the refund is accepted, you will receive a notification of the refund being processed.