Volunteer tasks, events and points are managed in the member portal. The old spreadsheet is no longer used. Do not add anything to it. For what members do, see Volunteering at the Makerspace.
Open Volunteer from the portal menu. Admins, board members and Resource Managers see it. It has three tabs: Credits, Bounty Tasks and Events.
Some labels and buttons in this part of the portal use the older word "credit". Read it as volunteer points.
A bounty task is a job members can claim. Open tasks appear on members' Home pages and on the TVs in the space.
The Bounty Tasks tab lists each task with its number, title, description, points value, status and claims. Filter by Status narrows the list.
| Status | What it means |
|---|---|
| Available, Reusable, Repeatable, Recurring | Open for members to claim. |
| Claimed | A member has taken it. |
| Pending Verification | The member says it is done and it needs review. |
| Completed | It was finished and approved. |
| Cancelled | It was withdrawn. |
| Denied | The completion was not accepted. |
Tick a task to see what you can do:
When a member marks a task complete it shows Pending Verification. Tick it, check the work, and choose Verify to accept it or Reject to turn it down. Rejecting asks for a reason. For reusable, repeatable and recurring tasks, choose View on the task to see each member's claim, then verify or reject each one. Points are added after review. Members see them in the month after the activity.
Use events for monthly volunteer and cleanup days and other group work.
The list shows each event with its points, attendee count and status. Filter by Status switches between Open and Closed. Tick an event to use:
Members join an event from their Home page with Join Event.
This tab is the log of every award. Filter by Status shows all, pending, approved, rejected or reversed entries. Each entry shows the member, what it was for, the points and the status: Approved, Pending, Rejected or Reversed.
Some entries are added automatically. For example, an approver's work on a tool checkout is recorded for them, and reversed if the checkout is later revoked.
| Problem | What to check |
|---|---|
| A member cannot claim a task | They may not meet the prerequisite checkouts, or they reported the task themselves. |
| A task is not on the Home page | It may be claimed, cancelled or outside the member's shop. |
| Points are missing | The task may still be Pending Verification, or the event may not be closed yet. |
| Points were awarded by mistake | Use Reverse Credit and give a reason. |
Last reviewed: October 2026