Questions that are asked often are also answered in the #discuss-talk-to-the-board channel on Slack.
How do I join?
Sign up in the member portal and sign the agreements. See Sign Up.
How do I get my key fob?
Come to an open house for your orientation and your fob, or ask in #discuss-talk-to-the-board. Your membership time starts when you receive your fob. See New Member Orientation.
When can I use the space?
Members have 24/7 access with their key fob. Open house is on Mondays from 6 to 8pm. See General Information.
How do I pay my dues?
See Making Payments. A subscription renews automatically.
Why is my payment date before my membership expires?
Your payment date is set the day you pay, and your membership starts when your key fob is registered, a few days later. Each payment adds a billing period, usually a month, to the end of your term, so you are paid up a few days ahead. You do not lose any time. See Sign Up.
How do I stop my membership?
Cancel your subscription before the renewal date. See Manage Membership.
Can I get a refund?
Refunds are generally not given. See Payment History and Refunds.
How do I get checked out on a tool?
Request it in the member portal, or scan the Checkout Required sign on the tool. See Request a Tool Checkout.
Which shops are there?
See Shops in Makerspace.
Who do I ask about a shop?
Post in that shop's Slack channel and @mention the Resource Manager. Public questions usually get faster answers than direct messages.
Can I leave my project here?
Only in a storage space you rent. Otherwise the policy is carry-in, carry-out. See Storage Rentals and Rent a Storage Space.
Where do I park?
See Our Facilities.
How do I volunteer?
See Volunteering at the Makerspace.
See Troubleshooting, or ask in #discuss-talk-to-the-board.
Last reviewed: October 2026